Question 1

What is Smart Noter?

Accepted Answer

SmartNoter seamlessly joins your Zoom, Google Meet, or Microsoft Teams meetings, transcribing conversations in real time to enhance productivity during and after meetings.

Question 2

How do I transcribe a meeting?

Accepted Answer

To transcribe a meeting, simply start SmartNoter, join your Zoom, Google Meet, or Microsoft Teams call, and it will automatically transcribe the conversation in real time.

Question 3

How do I turn on transcribe in Google Meet?

Accepted Answer

To enable transcription in Google Meet, start SmartNoter and join your meeting. It will automatically transcribe the conversation in real time.

Question 4

How Does AI Chat Help in a Meeting Note Taker?

Accepted Answer

AI chat enhances a meeting note taker by automatically transcribing conversations, summarizing key points, and identifying action items in real time, making meetings more efficient and organized.

Question 5

How Can I Organize My Meeting Notes?

Accepted Answer

SmartNoter automatically structures your meeting notes by summarizing key points, highlighting action items, and categorizing important details, making them easy to review and organize.

Question 6

How Can I Import and Export Note Documents?

Accepted Answer

You can easily import and export note documents in SmartNoter. Upload your files to transcribe or summarize, and export notes in your preferred format for easy sharing and access.

Question 7

Can I connect multiple calendars?

Accepted Answer

Yes, you can connect both Google Calendar and Microsoft Outlook simultaneously; however, you cannot connect multiple accounts from the same service, whether Google & Microsoft or Zoom.

Question 8

How to connect or disconnect Google Calendar?

Accepted Answer

To connect Google Calendar: Step 1: Go to Settings and select the 'Calendar & Meetings' tab. Step 2: Click the 'Connect' button next to Google Calendar. Step 3: You'll be prompted to sign in to your Google account. Once authenticated, you'll be redirected back to the Calendar & Meetings page. Optional: You can also choose whether you want Smart Noter to automatically join all meetings in your calendar. Keep the toggle off if you prefer to manually select which meetings Smart Noter will join.  To disconnect Google Calendar: Step 1: Go to Settings and select the 'Calendar & Meetings' tab. Step 2: Click the 'Disconnect' button next to Google Calendar.

Question 9

How to connect or disconnect Microsoft Outlook?

Accepted Answer

To connect Microsoft Outlook: Step 1: Go to Settings and select the 'Calendar & Meetings' tab. Step 2: Click the 'Connect' button next to Microsoft Outlook. Step 3: You'll be prompted to sign in to your Microsoft account. Once authenticated, you'll be redirected back to the Calendar & Meetings page. Optional: You can also choose whether you want Smart Noter to automatically join all meetings in your calendar. Keep the toggle off if you prefer to manually select which meetings Smart Noter will join.  To disconnect Microsoft Outlook: Step 1: Go to Settings and select the 'Calendar & Meetings' tab. Step 2: Click the 'Disconnect' button next to Microsoft Outlook.

Question 10

How to connect or disconnect Zoom?

Accepted Answer

To connect Zoom: Step 1: Go to Settings and select the 'Calendar & Meetings' tab. Step 2: Click the 'Connect' button next to Zoom. Step 3: You'll be prompted to sign in to your Zoom account. Once authenticated, you'll be redirected back to the Calendar & Meetings page.  To disconnect Zoom: Step 1: Go to the Zoom App Marketplace and login to your Zoom Account. Step 2: Click 'Manage >> Added Apps' or search directly for 'Smart Noter'. Step 3: Open the app details by clicking the 'Smart Noter' App. Step 4: Click 'Remove' and confirm to uninstall.

Question 11

How can I contact Customer Support?

Accepted Answer

You can reach us at support@smartnoter.ai

Question 12

When can I expect a response?

Accepted Answer

Our team strives to reply to all inquiries within 1-2 business days.

Question 13

What are your support hours?

Accepted Answer

Our Customer Support is available Monday to Friday, from 9:00 AM to 5:00 PM (GMT+3).

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